Driving through busy city roads—especially in Lahore—can sometimes bring an unexpected moment of panic: a sudden camera flash, an unfamiliar SMS, or that lingering thought, “Did I just get a challan?”
The good news is that checking and paying an e-challan in Pakistan is now quick and fully online through the Punjab Safe City Authority (PSCA) system.
This guide by Sigma Motors explains everything you need to know—from understanding e-challans to checking, paying, and resolving common issues.
What Is an E-Challan?
An e-challan is a digital traffic violation ticket issued by PSCA using high-definition surveillance cameras installed across major cities of Punjab, including Lahore, Rawalpindi, Multan, Faisalabad, Sialkot, Sahiwal, and Bahawalpur.
Once a violation is detected, the challan is generated electronically and linked to the vehicle’s registration details. Vehicle owners are notified via SMS (usually from 8815) and can also view the challan online.
Common Reasons for E-Challan in Pakistan
Punjab Traffic Police issues e-challans for a wide range of violations, including:
- Overspeeding
- Signal or red-light violation
- One-way violation
- Underage driving
- Using a mobile phone while driving
- Fake, yellow, or unregistered number plates
- Not wearing seat belts
- Vehicle overloading
- Tinted windows and related offenses
Following traffic laws not only helps avoid fines but also significantly reduces the risk of road accidents.
📌 Note: Punjab CM Maryam Nawaz has announced that 16-year-olds are now eligible for a motorcycle driving license.
How to Check E-Challan Online in Punjab?
You can check your e-challan status through the official PSCA website.
- Required Information:
- Vehicle registration number
- CNIC or chassis number
After entering the details and completing the verification step, the system will display any pending challans linked to the vehicle.
- Alternatively, drivers can also use the PSCA Public Safety App, which allows:
- E-challan checking and downloading
- Access to emergency services
- Location-based safety features
- Chat, video, and accessibility support
Common Issues While Checking E-Challan & Their Solutions:
- No Record Found:
- Possible Reasons
- Challan not uploaded yet (may take 1–3 days)
- Incorrect number plate format
- Vehicle registered under another CNIC
Solution:
- Retry after 1–3 days
- Re-enter plate number carefully
- Use chassis number instead of CNIC
2. Incorrect Vehicle Details
Causes:
- Camera misread
- Cloned number plates
- Outdated registration data
Solution:
- Compare details with your vehicle
- Report suspected plate cloning to PSCA
- CNIC Mismatch
Cause:
Vehicle registered under a company or family member
Solution:
Use the chassis number for verification
- Payment Status Not Updated
Causes:
- System delay
- Payment gateway issue
Solution:
- Wait 24–48 hours
- Keep PSID and payment receipt
- Contact PSCA if issue persists
- PSID or Technical Errors
Causes:
- Expired PSID
- Portal maintenance
- Browser or connectivity issues
Solution:
- Generate a new PSID
- Try another payment method
- Clear browser cache or switch networks
How to Pay an E-Challan Online?
Vehicle owners can pay e-challans through the e-Pay Punjab app.
Payment Steps:
- Open the e-Pay Punjab app
- Select the challan and generate PSID
- Pay via:
- Bank transfer
- EasyPaisa
- JazzCash
- Save PSID and payment confirmation
Tip: Ensure your SIM is registered under your CNIC to receive official alerts.
What to Do If You Receive a Wrong E-Challan?
- Wrong challans may occur due to:
- Cloned number plates
- Blurred camera images
- Data entry errors
- Immediate Actions:
- Verify vehicle number, time, date, location, and photo evidence
- Visit the nearest PSCA or Traffic Police office
Documents Required:
- CNIC
- Vehicle registration card/book
- E-challan copy
- Clear photos of your vehicle and number plate
Ignoring an e-challan can block:
- Vehicle transfer
- Token tax payment
- Driving license renewal
Final Words
E-challans are an important step toward safer roads and disciplined driving in Pakistan. Staying informed about traffic rules, regularly checking your challan status, and resolving issues promptly can save you from unnecessary penalties.
At Sigma Motors, we believe responsible driving and awareness go hand in hand with smart vehicle ownership.